2025 Supplier Showcase

Avalara Cross-Border  connects all pieces of the global tax puzzle by automating tariff code classification and delivering real-time calculation of customs duties, import taxes, and sales and use taxes. It is the ideal tax solution for online sellers seeking to establish a modular, best-of-breed platform to power their cross-border needs. Avalara Cross-Border is an open point solution designed to work in harmony with the rest of your e-commerce technology components, providing the freedom to choose other best-in-class partners such as shipping carriers, payment providers, fraud management providers etc.

Pasar Express is a Colombian logistics company for international trading.
Customs clearance & last mile service for e-commerce. Colombia, Chile, Ecuador, Panama and Peru.

PRIME was founded in 1997 with the aim of stimulating trade in cross-border packets. Today, PRIME is a members driven network with a cooperative like spirit. It consists of 160 UPU Designated Operators with the mission of working and collaborating together to deliver cross border solutions for the e-commerce market. We are committed to keeping trustworthy long-lasting relationships within our community. Our vision is to be at the forefront of emerging e-commerce developments and to be the leading global enabler of cost-effective, quality tracking and delivery services in the cross-border e-commerce tracked packets market. Any Designated Operator that is a UPU member is welcome to join PRIME.

Scurri  offers software that connects and optimises the eCommerce ordering, shipping, and delivery process.  Scurri adds value at multiple stages along the eCommerce journey: from helping get the purchase over the line in the basket, to selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics to deliver insight to support process improvement. Fuelled by the growth in online shopping in the UK and Ireland, the company has opened offices in London, and the Scurri technology now manages millions of parcel deliveries for ecommerce merchants including eBay, Vision Direct, Gousto, Gymshark and Ocado to name a few and are integrated with delivery partners such as UPS, Royal Mail, DHL, TNT, DPD, Yodel and many more.

The Information Factory provides business intelligence (BI) systems and custom built digital solutions that enables companies to be more data-driven. The BI systems are available on an ‘as a service’ basis delivering analysis and insights on your key performance indicators with easy to use dashboards, high impact visualisations and detailed reports. Our fully customised digital solutions harness the power of your data by automating manual processes, transforming information into knowledge and integrating fact based decision making into the workflow. We’re focused on the logistics, parcel, postal, express and e-commerce sectors where our software skills, deep understanding of data and industry experience helps clients to achieve their business and digital transformation goals.

Specialising in the clearance of eCommerce parcels to and from the UK, we are your one-stop shop customs agent.

Whether your goods are low or high-value, we’ve got you covered!

Specialising in the clearance of low-value goods (BIRDS). We can not only save you time and money by clearing multiple low-value parcels on a single customs entry but we can also handle and process your high-value goods too, sent, separately or mixed.

With over 20 years experience in the eCommerce industry, we have got the knowledge and experience to get your goods to their destination without delay. We can also manage your eCommerce returns, helping you and your traders reclaim UK customs duty on your parcel returns to Europe, thus improving your cash flow.

Customs Clearance for eCommerce Parcels

• Tracked final mile delivery solutions
• Import and Export to and from the EU
• Low & High-Value Customs Clearance
• BIRDS (Bulk) Specialists
• Duty Reclaim on Returned Goods

BIRDS

• Specially designed for low-value eCommerce goods e.g. under £135, eliminating customs duty regardless of origin
• Multiple low-value parcels for each consignor can be cleared on a single customs entry

Customer Portal

• Seamless process for you and your Traders
• Full API integration
• Real-time data showing import/export progress and customs clearance status
• Access to all clearance documentation

Reclaim the duty on your eCommerce returns

• Cash tied up in duty paid on outbound goods?
• Duty drawback is the reimbursement of UK customs duty paid on goods that are re-exported back to the origin.
• Improve cashflow by reclaiming thousands
• Improve stock inventory with weekly return logistics solution